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Salesforce AP-204 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Data Setup | 36% | - Consumer Goods Cloud data model
|
| Visit Execution | 36% | - In-store process management
|
| Analytics | 6% | - Reporting and KPIs
|
| Integrations | 6% | - System connectivity
|
| Visit Planning | 6% | - Territory and route management
|
| Platform | 10% | - Core platform configuration
|
Salesforce Consumer Goods Cloud Accredited Professional Sample Questions:
1. Field Reps would like to monitor the team messages throughout the day while completing tasks. Which solution provides the optimal user experience while using a tablet?
A) Extend every Consumer Goods Cloud mobile page to add a link to navigate to Chatter
B) Extend the visit List by leveraging the two column layout where one column is the visit list and the second is a messages
C) Create a quick action to create a note addressed to a team member
D) Display a notification for every message that a team member sends while the Field Rep is on the app
2. United Telecom's current system architecture has a credit check integration between Salesforce and a credit reporting agency.
What Communications Cloud capability must be recommended to enable that integration in the future state?
A) Configure Price Quote
B) Enterprise Product Catalog
C) OmniStudio
D) Order Management
3. Which two standard capabilities are available when executing a promotion check in the field?
A) Taking a photo of the promotion
B) Changing the discounts on the products included in the promotion
C) Viewing which products are included in the protection
D) Changing the promotion planning dates
E) Marking the promotion as complete
4. Which three standard components are available for Assessment Task record pages when configuring Consumer Goods Cloud app screens?
A) Inventory Check
B) Promotion List
C) Cart Review
D) Promotion Details
E) In Store Products
5. United Telecom (UT) has finalized a design for launching sales and self-service capabilities through different channels to improve their customer experience.
Which two out-of-the-box capabilities should UT use to support customers through multiple channels on Communications Cloud?
A) Digital Commerce APIs
B) Custom APIs using LightningOut
C) Cart-based APIs using OmniOut
D) Digital Commerce SDK
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: C | Question # 3 Answer: A,C | Question # 4 Answer: A,B,D | Question # 5 Answer: A,D |




