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IBM C9020-971 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Performance Optimization | - Tuning storage performance - Performance analysis tools |
| Topic 2: Storage Virtualization and Management | - Storage management tools (e.g., Spectrum Control) - IBM Spectrum Virtualize/similar technologies |
| Topic 3: Data Protection Technologies | - Backup and recovery concepts - Data protection solutions |
| Topic 4: Installation and Configuration | - Enterprise storage systems setup - Network connectivity and SAN configuration |
| Topic 5: Troubleshooting and Problem Resolution | - Use of diagnostic utilities - Diagnosing and resolving storage issues |
IBM Enterprise Storage Technical Support Sample Questions:
1. What is needed to upgrade a TS7620 ProtecTIER Appliance from 5.4TB to 11TB physical capacity?
A) The upgrade is a license key only.
B) Add disk drives to the TS7620 without powering off; the system will assign capacity automatically.
C) There is no upgrade from 5.4TB to 11TB within one system.
D) Power off the TS7620, add new drives, power on and assign capacity.
2. A customer's current storage environment includes both a 12 module XIV Gen3 and a DS5300 with 12 expansion drawers. The customer wants to migrate all workload from the DS5300 to the XIV.
Which two actions should the solution architect perform first? (Choose two.)
A) Migrate the DS5300 to the XIV using an IBM SAN Volume Controller with IBM Spectrum Virtualize software.
B) Migrate the DS5300 workload to the XIV using XIV migration capability.
C) Collect DS5300 and XIV performance data and model the cumulative workload.
D) Collect DS5300 performance data and model the workload on a 12 module XIV.
E) Gather and analyze capacity requirements and usage using the DS5300 and GUI.
3. A customer wants to implement its database with IBM Cloud Manager and OpenStack.
Which benefit will the customer realize?
A) Three-site mirroring
B) Exceptional performance for new work loads
C) Runs on Power Linux
D) Reduce capital expenditures and operational expenses
4. What should a storage specialist do to verify that a heterogeneous solution is supported by IBM?
A) Perform a proof-of-concept
B) Verify the solution using IBM Red Books
C) Check Systems Storage Interoperation Center
D) Consult the installation guide
5. Which data type will have the best compression ration with Real-time Compression?
A) Encrypted data
B) Databases
C) JPEG images
D) File and print
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: A,B | Question # 3 Answer: C | Question # 4 Answer: A | Question # 5 Answer: B |




