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SAP C_C4H410_01 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Integration & Data Migration | - Integration with backend systems - Data migration templates and mapping |
| Fine Tuning & Administration | - Workflow and rules for automation - Business roles and access control |
| Account and Contact Management | - Contact assignment and relationship handling - Account hierarchy and master data |
| Sales Planning & Forecasting | - Forecasting based on opportunity attributes - Sales target planning dimensions |
| Sales Cloud Overview & Scoping | - Business process scenarios - Functional capabilities of SAP Sales Cloud |
| Lead & Opportunity Management | - Opportunity creation and qualification - Lead processing and lifecycle |
| Quotations and Order Management | - Sales quote processing - Order management basics |
| Reporting & Analytics | - Analytics work center design - Dashboards and key figures |
SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:
1. What can you use to control user privileges in SAP Hybris Cloud for Customer?
There are 3 correct answers to this question.
Response:
A) Organizational Structure
B) Business configuration
C) Code list restrictions
D) Page layout
E) Business Role
2. You need to change the settings for the lead aging notification. What do you have to do?
Please choose the correct answer.
Response:
A) Use the Administrator work center to set up priorities for the notification.
B) Use the business configuration work center to modify the number of days of the notification expiration.
C) Use the Sales work center to trigger the time of the notification.
D) Use the Application and User Management work center to assign users to the notification.
3. Which dropdown lists in the Product facet can you use to add products to a sales order?
There are 3 correct answers to this question.
Response:
A) Product list
B) Opportunities
C) Promotions
D) Quotes
E) Past order
4. Your customer wants their managers to track sales performance. How do you perform the sales target planning?
There are 2 correct answers to this question.
Response:
A) Select the planning dimensions and master data.
B) Create a sales target plan with unique key combination of sales unit and horizon.
C) Maintain multiple active versions of the sales target plan at the same time.
D) Maintain multiple curruncies in the sales target plan.
5. What options do you have when you create an activity plan?
There are 2 correct answers to this question.
Response:
A) Include tasks with notes and attachments.
B) Add product feedback.
C) Define if tasks are mandatory.
D) Create follow-up quotes, orders, and opportunities.
Solutions:
| Question # 1 Answer: C,D,E | Question # 2 Answer: B | Question # 3 Answer: A,C,E | Question # 4 Answer: A,B | Question # 5 Answer: A,C |




