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IBM Assess: Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 Sample Questions:

1. Why is the corporate vision and strategy important for a high level requirements document?

A) It provides a clear definition of the company goals, how they want to achieve these goals, and what is needed to achieve these goals which determines the IT asset and service management business requirements.
B) It provides an overview of the company's mission and market strategy which determines the IT asset and service management business requirements.
C) It provides an understanding of how current IT asset and service management processes support these requirements.
D) It provides company policies which determine the preferred vendors and influence the high level requirements for a IT asset and service management solution.

2. What information should be available in a high level requirements document?

A) The requirements for one or more new features for an existing product.
B) The customer's vision for the solution design.
C) A statement of the scope, objectives, and participants in a project.
D) The customer's wants and needs for a product or solution.

3. A customer has implemented a solution from a third-party vendor that is capable of creating asset inventory. Which IBM tool can provide a fully functional CMDB?

A) IBM Tivoli Monitoring
B) IBM Tivoli Application Dependency Discovery Manager
C) IBM Tivoli Asset Discovery for Distributed
D) IBM Tivoli Business Service Manager

4. A customer is planning to implement IBM SmartCloud Control Desk to automate incident, problem, and change management processes and to build a configuration management database. The solution will serve up to 30 concurrent users. If the deployment uses IBM WebSphere Application Server Network Deployment V7.1 how many nodes in a cell is recommended to run maximo.ear?

A) At least five
B) At least two
C) At least three
D) One is enough

5. What are three valid delivery models for the IBM SmartCloud Control Desk? (Choose three)

A) Amazon Cloud
B) Software as a Service
C) Infrastructure as a Service
D) VM Image
E) Google Cloud
F) On-premise traditional install

Solutions: