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IIC Advanced Skills for the Insurance Broker and Agent Sample Questions:

1. The senior manager of XYZ Trucking Company has received her company's automobile renewal policy, and considers the premium excessive. She asks her broker what exposures are covered under the policy. What will her broker make her aware of?

A) The non-owned exposure could include XYZ's own trucks.
B) There could be an owned exposure if the directors and officers use their personal vehicles to attend trade shows.
C) There could be a non-owned exposure if XYZ's employees use their own vehicles for company business.
D) The owned exposure includes rented vehicles that replace any of XYZ's vehicles.

2. Which phrase will best help an intermediary close a sale, after presenting the proposal to a client?

A) "How does our proposal compare to your current coverage?"
B) "Do you have any objections?"
C) "Which day would you like the payment plan to start?"
D) "Would you like to insure with our company?"

3. Graham works at a brokerage where responsibilities are divided among the staff. His daily work consists of analyzing quotations and creating client proposals. What is his role?

A) Marketer
B) Adjuster
C) Underwriter
D) Producer

4. Helen, an agent for a marine insurer, is reviewing the renewal policy of her freight forwarding account. The firm has just expanded its operations to include United States exposure. Helen advises that a modification will be needed on both the current policy term and the renewal policy term. What is her reasoning to perform changes on both terms?

A) If the firm has a claim in the United States, the insurer may deny coverage.
B) As the firm did not advise the insurer in advance, the insurer can void coverage for misrepresentation.
C) If the firm is importing and exporting American goods, the brokerage must attach a tariff disclaimer document to the policies.
D) As the firm has expanded its area of exposure, a new policy will be required, and the renewal policy must be rescinded.

5. What is a disadvantage of a broker using one-way communication with clients?

A) Time consuming
B) Client may not read the communication
C) Lack of generalization for clients
D) Too costly

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