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Who should take the Certified Implementation Specialist - Application Portfolio Management (CIS APM) Exam
Admins and implementers who need to understand what APM is, main protocols, how it functions within the ServiceNow Platform, and how APM can be implemented. ServiceNow clients, associates, personnel, and those interested in becoming a ServiceNow APM implementer have access to the Certified Implementation Specialist-Application Portfolio Management test.
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Introduction to Certified Implementation Specialist - Application Portfolio Management (CIS APM) Exam
The Certified Implementation Specialist-Application Portfolio Management test certifies that a qualified candidate has the expertise and necessary knowledge to contribute to ServiceNow Application Portfolio Management application configuration, implementation, and maintenance, including related documentation, portals, and other application integrations. The Application Portfolio Management (CIS APM) Exam Specification of the ServiceNow Certified Implementation Specialist specifies the aim, audience, testing choices, exam content coverage, test structure, and prerequisites for being a ServiceNow Certified APM Implementation Specialist.
ServiceNow clients, associates, personnel, and those interested in becoming a ServiceNow APM implementer have access to the Accredited Implementation Specialist-Application Portfolio Management test. CIS APM Exam test questions are based on official training materials for ServiceNow, the ServiceNow documentation site, and the developer site for ServiceNow. Study materials that are posted online elsewhere are not official and can not be used to prepare for the exam. Learn how to apply the APM based on the phases of the technique of ServiceNow Implementation (SIM).
Following are several modules in this sequence that instruct how to implement APM:
- Navigation
- Create Phase
- Workshop Phase
- Utilizing Guided Set‑up
- APM and how does it work
- Configure APM
- APM Fundamentals
- Project Kick‑off Phase
- Support customers through the workshop process
- APM Key Features
- Preparing for a workshop
- Transition Phase
Check out the CIS APM practice exams for a better understanding of how these modules are spread in the exam.
ServiceNow CIS-APM Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Advanced Rationalization | 17% | - Technology Portfolio Management - Risk Assessment and Compliance - Technology Reference Models - Cost and Value Modeling - Application Lifecycle Management |
| Topic 2: Introduction to Application Portfolio Management | 20% | - Common Service Data Model (CSDM) - APM Plugins and Required Roles - APM Customer Use Cases - APM Maturity Model - Overview of ServiceNow APM |
| Topic 3: Basic Rationalization | 13% | - Rationalization Process Overview - Business Capability Mapping - Integration with ITSM - Application Scoring Framework - Integration with Demand Management |
| Topic 4: APM Application and Functionality | 37% | - Strategy and Program Workbench - Configuration and Maintenance - APM Portal and Dashboards - Landscape and Roadmap Visualization - Reports and Analytics |
| Topic 5: Applications Under Management | 13% | - Architectural Artifacts - Application Inventory Management - Application Services and Dependencies - Application Categorization and Classification - Data Certification and Validation |
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