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Salesforce Official Certification Site
How much does Preparation for Administrator (CRT101) costs
- Types of questions: Performance Based Questions
- No of Questions: 60 Questions
- Examination Fees: $200 USD
- Passing Score: 60% or higher
- Length of Exam: 85 min
- Examination Name: Preparation for Administrator (CRT101)
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Salesforce CRT-101 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: User Setup & Security | - Sharing settings and security model - Roles, permissions, and data access - User management and profiles |
| Topic 2: Reports & Dashboards | - Report types and filters - Dashboard components and analytics |
| Topic 3: Sales and Service Applications | - Sales Cloud functionality - Service Cloud case management |
| Topic 4: Data Management | - Data quality and duplicate management - Data import, export, and cleansing |
| Topic 5: Organization Setup | - Business hours, holidays, and fiscal year setup - Company settings and user interface configuration |
| Topic 6: Activity and Collaboration | - Chatter and collaboration tools - Tasks, events, and calendars |
| Topic 7: Standard and Custom Objects | - Object relationships and schema design - Fields, validation rules, and record types |
| Topic 8: Workflow & Process Automation | - Workflow rules and approval processes - Process Builder and Flow basics |




