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Salesforce NP-Con-102 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Fundraising and Engagement | - Donor Management
|
| Reporting, Analytics, and Integration | - Reporting and Dashboards
|
| Program and Service Management | - Program Lifecycle Management
|
| Case Management and Service Delivery | - Service and Case Tracking
|
| Nonprofit Cloud Fundamentals | - Salesforce Nonprofit Cloud Data Model
|
Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:
Question 1
A nonprofit organization has identified that some donations should be directed to one or more program areas in the financial accounting software. This information is identified when an Opportunity is being solicited. In the Nonprofit Cloud Fundraising Data Model, which object should be used to record the donor's intent during solicitation?
A. Gift Designation
B. Gift Default Designation
C. Gift Transaction Designation
Question 2
A nonprofit needs more insight into why some corporate sponsorships are closing and why others are lost.
They want to evaluate information including pipeline value, number of opportunities, Pardot score, win/lost percentage, stage value, and a table of opportunities. The system admin wants to deploy a solution quickly.
Which solution should a consultant recommend?
A. Insights Platform Data Integrity
B. B2B Marketing Analytics
C. NPSP Advanced Mapping
D. Salesforce Reports
Question 3
A nonprofit fundraiser notices that some of the NPSP calculated donation summary fields on the Contact and Account records are displaying incorrect values when compared to the donations recorded for each donor.
What are three items the consultant should review to troubleshoot the issue? (Choose 3)
A. Salesforce Optimizer report
B. NPSP Health Check27
C. Campaign Hierarchy28
D. Customizable Rollups
E. Opportunity Stages
Question 4
A Nonprofit Cloud Administrator enables Automatic Person Account Mailing Address Synchronization.
Which object's related list should be added to Person Account record pages to see additional addresses?
A. Contact Point Address
B. Location
C. Address
Question 5
A nonprofit organization wants to give specific users the ability to upload gift acknowledgement templates in Nonprofit Cloud for Fundraising. What should be assigned to the users?
A. The FundraisingAccess and DocGen Designer permission sets
B. The FundraisingAccess and DocGen User permission sets
C. The OmniStudio User permission set
Solutions:
| Question 1 Answer: C | Question 2 Answer: D | Question 3 Answer: B,D,E | Question 4 Answer: A | Question 5 Answer: A |




