Oracle 1Z0-1064-20 dumps - in .pdf

1Z0-1064-20 pdf
  • Exam Code: 1Z0-1064-20
  • Exam Name: Oracle B2B Service 2020 Implementation Essentials
  • Updated: Jul 07, 2026
  • Q & A: 78 Questions and Answers
  • PDF Price: $59.99
  • Free Demo

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  • Exam Code: 1Z0-1064-20
  • Exam Name: Oracle B2B Service 2020 Implementation Essentials
  • Updated: Jul 07, 2026
  • Q & A: 78 Questions and Answers
  • PDF Version + PC Test Engine + Online Test Engine
  • Value Pack Total: $119.98  $79.99
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Oracle 1Z0-1064-20 dumps - Testing Engine

1Z0-1064-20 Testing Engine
  • Exam Code: 1Z0-1064-20
  • Exam Name: Oracle B2B Service 2020 Implementation Essentials
  • Updated: Jul 07, 2026
  • Q & A: 78 Questions and Answers
  • Software Price: $59.99
  • Testing Engine

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Oracle 1Z0-1064-20 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Deploy an initial DCS application
  • Describe common SR processing activities
Topic 2
  • Describe DCS architecture components (themes, templates, pages)
  • Describe CTI integration architecture
Topic 3
  • Describe the Engagement Cloud security model
  • Identify KM enablement activities
Topic 4
  • Explain Engagement Cloud integration architecture and mechanisms
  • Configure a Service Request Category
Topic 5
  • Set up default coverage
  • Modify an Analytics report
  • Set up standard coverage
Topic 6
  • Customize a DCS application
  • Advanced Configuration, Integration and Analytics
Topic 7
  • Omnichannel Communications
  • Implement an SR assignment mapping
  • Set up 'My Knowledge' page
Topic 8
  • Use tools used to configure and customize Engagement Cloud
  • Configure Agent Notifications
Topic 9
  • Describe DCS enablement activities
  • Perform file-based import and export
Topic 10
  • Identify mechanisms of Engagement Cloud customization
  • Set up SR creation and handling
Topic 11
  • Configure CTI notifications
  • Identify common SR searches
  • Author KM articles

Reference: https://education.oracle.com/oracle-b2b-service-2020-implementation-essentials/pexam_1Z0-1064-20

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