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Salesforce AI-201 Exam Syllabus Topics:

Salesforce Certified Agentforce Specialist Sample Questions:

1. How should an organization use the Einstein Trust layer to audit, track, and view masked data?

A) Access the audit trail in Setup and export all user-generated prompts.
B) Utilize the audit trail that captures and stores all LLM submitted prompts in Data Cloud.
C) In Setup, use Prompt Builder to send a prompt to the LLM requesting for the masked data.

2. Universal Containers (UC) is preparing and defining success criteria for Agentforce Testing Center test cases. Which details should UC specify as the expected output to ensure the tests accurately reflect the agent's functionality?

A) Expected Prompt Template Name
B) Expected Flow API Name
C) Expected Topic API Name

3. Coral Cloud Resorts is about to start testing its concierge agent with guests. Which metrics should be captured to monitor the performance, correctness, and user experience?

A) Response times, accuracy and relevance of answers, and resolution success
B) Agent performance, token usage, and conversation duration
C) Response performance, tone, and CSATs

4. What is a key benefit of the Agent-to-Agent (A2A) protocol?

A) Provides a standardized framework for cross-vendor agent discovery and communication
B) Allows auto-onboard third-party agents without additional contracts, trust scores, or shared identity controls
C) Provides a standardized runtime engine for internal agent discovery and communication

5. Universal Containers (UC) wants to improve the productivity of its sales team with generative AI technology. However, UC is concerned that public AI virtual assistants lack adequate company data to general useful responses. Which solution should UC consider?

A) fine-tune the Einstein AI model with CBM data.
B) Build Al model with Einstein discovery and deploy to sales users.
C) Enable Agentforce and deploy to sales users.

Solutions: