[Aug-2021] Verified Salesforce Exam Dumps with OmniStudio-Consultant Exam Study Guide
Best Quality Salesforce OmniStudio-Consultant Exam Questions DumpsQuestion Realistic Practice Exams [2021]
NEW QUESTION 10
A business has the following requirements:
* To display cases for an account
* The user should see all of the cases on the canvas
* The user should be able to create a new case from the canvas
The consultant decides to use states to enable this functionality.
Which type of state should the consultant recommend to allow users to create a new case from the canvas?
- A. Active Card State
- B. Edit Mode State
- C. New Card State
- D. Blank Card State
Answer: A
NEW QUESTION 11
A company needs to create some boundaries for their sales teams regarding the minimum and maximum discounts that can be applied to their orders. The discount thresholds are set using adjustments such as 5%, 10%, 15%, 20%, 25%, and 30%. The minimum adjustment and the maximum adjustment are determined by their region and their customer lifetime score.
Which two OmniStudio tools should the consultant recommend to meet these requirements' Choose 2 answers
- A. OmniStudio Action
- B. Calculation Matrix
- C. Calculation Procedure
- D. DataRaptor Transform
Answer: B,C
NEW QUESTION 12
When a customer wants to buy a new device, a discounted rate can be applied after considering the number lines and internet coverage on their current plan.
Which OmniStudio tool could a consultant recommend to get the discounted rate?
- A. Calculation Matrices
- B. DataRaptor Turbo
- C. OmniStudio Action
- D. DataRaptor Transform
Answer: A
NEW QUESTION 13
A company begins a project to unify its customer data across the enterprise. After completing the discovery t analysis phases of the project, the project team recommends FlexCards as the primary solution. The stakeho of the project are excited to move forward with this recommendation. However, IT is concerned that creating FlexCards will require custom coding and advanced technical skills they do not have on their team.
Which two features should the consultant highlight to address IT's concerns?
Choose 2 answers
- A. Newport Design System used in FlexCards
- B. Lightning web components used in FlexCards
- C. The FlexCard Designer
- D. The FlexCard Wizard
Answer: A,C
NEW QUESTION 14
A company has account Information that they want to display to agents in a summarized view. For each account they want to display icons that allow the user to launch guided processes for frequent tasks. The processes a reused in other parts of the business.
Which three OmniStudio tools are needed to meet these requirements?
Choose 3 answers
- A. Omni Script
- B. FlexCards
- C. OmniStudio Actions
- D. Flyouts
- E. Navigate Actions
Answer: A,B,C
NEW QUESTION 15
A company has a requirement to create a 360° view of their customers using FlexCards. At this company, customer data is stored in Salesforce but also in external legacy systems. A consultant reviews the use cases needed and recommends a FlexCard canvas that contains 5 child FlexCards inside the state of the parent FlexCard.
How many different data sources can be configured using FlexCards in this scenario?
- A. 0
- B. 1
- C. 2
- D. 3
Answer: D
NEW QUESTION 16
A business wants to display cases for an account using FlexCards. The cases should be organized in a tabular list by case status, so that Escalated cases appear first, followed by Active and Closed cases.
Which FlexCard feature should the consultant recommend to meet this requirement?
- A. flyout with child FlexCards with conditions to filter by case status
- B. A Datatable element with the Group By property
- C. States with conditions to filter by case status
- D. Child FlexCards in a parent FlexCard with the Group By property
Answer: B
NEW QUESTION 17
A business needs to create a FlexCard to display open cases for an account. The cases should display different depending on their priority.
* Low or Medium priority cases should display case data and an Update Account Info action.
* High priority cases should include a red border, an alert notification, and an Escalate action.
What is the most efficient way to meet these requirements?
- A. Create a FlexCard with one card state. Use conditions on the fields and actions to filter for priority.
- B. Create two FlexCards with one card state each. Use conditions on the states to filter for priority.
- C. Create a FlexCard with two card states. Use conditions on the state to filter for priority.
- D. Create two FlexCards, one for Low / Medium priority cases and another for High priority cases.
Answer: C
NEW QUESTION 18
Which two functions can be performed by DataRaptors?
Choose 2 answers
- A. Read and write data to external systems
- B. Read and write data to Salesforce
- C. Combine requests into a single response
- D. Transform data
Answer: B,D
NEW QUESTION 19
When a customer calls to report a product issue, agents need to check all open cases related to that product to see if there are any solutions that can resolve the customer's issue. Products that have been purchased are stored as assets, and there is a lookup relationship from case to asset that allows cases to be linked to the products customers have purchased.
What type of DataRaptor can be used to retrieve a list of cases filtered by the customer's asset and the last service date of the asset?
- A. DataRaptor Turbo
- B. DataRaptor Load
- C. DataRaptor Transform
- D. DataRaptor Extract
Answer: D
NEW QUESTION 20
In which two cases should an integration procedure be used as a data source for FlexCards and OmniScripts, Choose 2 answers
- A. To separate the user interface from changes in the data sources
- B. To minimize the number of elements to be configured
- C. To achieve elastic scaling
- D. To retrieve multiple data sources in a single response
Answer: A,D
NEW QUESTION 21
Which three functions are performed by Action elements in OmniScript?
Choose 3 answers
- A. Get and update data through APIs
- B. Display error messages to the user
- C. Send DocuSign emails for signature
- D. Get and update data in Salesforce
- E. Organize data into multiple pages
Answer: A,C,D
NEW QUESTION 22
Which three of the following are functions of a Text Block element in OmniScript?
Choose 3 answers
- A. Links or images
- B. Table formatting
- C. Error conditions
- D. Text formatting
- E. User input fields
Answer: A,B,D
NEW QUESTION 23
A company has a process that requires a birthday validation. At the beginning of the process, the user is asked to input their birthday. If the user is less than 18 years old. then the process should display an error stating that the age cannot be less than 18. The process should restrict users from continuing. If the user is 18 or older, then the process should proceed without any error message.
Which two OmniScript features should the consultant recommend to meet this validation requirement?
Choose 2 answers
- A. Messaging
- B. Alert
- C. Formula
- D. Calculation
Answer: A,C
NEW QUESTION 24
A company needs to create a quoting process for its internal agents. During quoting, the agent selects a product and specifies the grade (A, B. C, D. E) and the size (Small Medium, Large, X-large). The process should look up the unit price using the product code, the grade, size, and then multiplies the unit price by a discount factor.
Which two OmniStudio tools should the consultant recommend to meet these requirements?
Choose 2 answers
- A. Calculation Procedure
- B. Calculation Matrix
- C. DataRaptor Transform
- D. DataRaptor Extract
Answer: B,D
NEW QUESTION 25
A consultant needs to design an OmniScript to capture the following information:
* Select one payment method from a list of options
* Enter the address information with autocomplete
* Enter a phone number
Which OmniScript elements should be used to capture this information?
- A. Checkbox, Geolocation, and Number
- B. Radio, TypeAhead, and Telephone
- C. Select, TypeAhead, and Number
- D. Multi-Select. Address, and Telephone
Answer: B
NEW QUESTION 26
A healthcare company wants to enable its subscribers to add. edit, or delete dependents related to their policy via their Community portal. The project team decides to use OmniStudio tools to provide this functionality.
In this scenario, which two OmniStudio features should the consultant recommend?
Choose 2 answers
- A. Remote Action
- B. Response Action
- C. Datatable
- D. Edit Block
Answer: B,D
NEW QUESTION 27
A company needs to create a new quote estimation process for its services team. This process involves multi; steps. The user needs to enter a variable number of rows of data in order to calculate the correct final price f the quote. The data that needs to be entered in each row includes:
* Service category
* Number of hours
* Hourly rate
The number of hours should be multiplied with the hourly rate to calculate the total for each row.
Which three OmniScript elements should the consultant recommend to meet these requirements?
Choose 3 answers
- A. Input Block
- B. Multi-select
- C. Formula
- D. Step
- E. Edit Block
Answer: C,D,E
NEW QUESTION 28
A company is creating a FlexCard for agents to respond to account inquiries. The company has decided to lim actions on the card to the three most frequent and important actions users typically take.
Based on the user analysis exhibit shown below, which three actions should appear on the card?
Choose 3 answers
- A. View statements
- B. Request higher limit
- C. Verify a transaction
- D. Make a payment
- E. View credit score history
Answer: A,D,E
NEW QUESTION 29
Which element allows a user to retrieve data from a single field and display it in a dropdown list?
- A. Lookup
- B. Calculation Action
- C. DataRaptor Extract Action
- D. Select
Answer: A
NEW QUESTION 30
What is the purpose of the Messaging element in OmniScript?
- A. Trigger an event to external data sources based on logical conditions
- B. Display a custom styled message
- C. Display a warning to users based on logical conditions
- D. Send email/text to users based on logical conditions
Answer: C
NEW QUESTION 31
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