[Dec 04, 2021] Latest Pega Decisioning Consultant PEGAPCDC85V1 Actual Free Exam Questions [Q19-Q34]

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[Dec 04, 2021] Latest Pega Decisioning Consultant PEGAPCDC85V1 Actual Free Exam Questions

Pega Decisioning Consultant PEGAPCDC85V1 Dumps Updated Practice Test and 60 unique questions


Pegasystems PEGAPCDC85V1 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Prioritize actions with business levers
  • Contact policy and volume constraints
Topic 2
  • Create engagement strategies using customer credit score
  • Optimize the customer value in the contact center
Topic 3
  • Avoid overexposure of actions on outbound
  • Essentials of always-on outbound
Topic 4
  • Define customer engagement policies
  • Define the starting population
  • Define an action for outbound

 

NEW QUESTION 19
U+ Bank, a retail bank, presents various credit card offers to its customers on its website. The bank uses artificial intelligence (AI) to prioritize the offers based on customer behavior. Since introducing the Gold credit card offer, the offer click through rate propensity has increased to 0.83.
What does the increase in the propensity value most likely indicate?

  • A. Similar customers have rejected the offer.
  • B. Similar customers have ignored the offer.
  • C. Similar customers have shown interest in the offer.
  • D. Similar customers have purchased other offers.

Answer: D

 

NEW QUESTION 20
U+ Bank, a retail bank, uses Pega Customer Decision Hubtm for their one-to-one customer engagement. The bank now wants to change its offer prioritization to consider both business objectives and customer needs.
Which two factors do you configure in the Next-Best-Action Designer to implement this change? (Choose Two)

  • A. Engagement policies
  • B. Context weighting
  • C. Business levers
  • D. Contact policies

Answer: A,C

 

NEW QUESTION 21
A financial institution wants to add a new tracking period to track its customers' response over 15 days in various channels. Once the response is tracked, they want to suppress the credit card actions if customers ignore it three times within 15 days.
Put the steps in the correct order to implement this task.

Answer:

Explanation:

 

NEW QUESTION 22
MyCo, a telecom company, wants to send promotional emails to give away phone accessories. The accessories can only be given away in batches of 50. When the stock in a batch is completed, a new batch can be promoted again.
You have decided to use volume constraint to limit the number of actions in a batch. To meet the business requirement, what Reset Interval setting do you select?

  • A. Daily
  • B. Reset Interval does not matter for this scenario
  • C. Manual
  • D. When accessed

Answer: A

 

NEW QUESTION 23
What does a solid arrow from a "Set Property" component to a "Filter" component mean?

  • A. To evaluate the "Set Property" component, the "Filter" component is evaluated first.
  • B. There is a one-to-one relationship between a "Set Property" and a "Filter" component.
  • C. A property from the "Set Property" component is referenced by the "Filter" component.
  • D. Information from the "Set Property" component is copied over to the "Filter" component.

Answer: C

 

NEW QUESTION 24
An outbound run identifies 150 Standard card offers, 75 on email, and 75 on the SMS channel.

If the following volume constraint is applied, how many actions are delivered by the outbound run?

  • A. 75 SMSes and 25 emails
  • B. 0
  • C. 75 emails 25 SMSes
  • D. 1

Answer: A

 

NEW QUESTION 25
In a Decisioning Strategy, which decision component is required to enable access to the Customer properties like age, income, etc.?

  • A. None, properties are available
  • B. Data Import
  • C. Proposition Data
  • D. Set Property

Answer: D

 

NEW QUESTION 26
U+ Bank, a retail bank, wants to send promotional emails related to credit card offers to their qualified customers. You have already created an action flow template with the desired flow pattern and reused it for all the credit card actions.
What must you do to ensure that this action is not selected for any customers?

  • A. Set the action availability to Always
  • B. Set the action availability to Never
  • C. Set the action availability to Template
  • D. Set the action availability to Within a defined time period

Answer: D

 

NEW QUESTION 27
U+ Bank, a retail bank, presents offers on its website by using Pega Customer Decision Hubtm. The bank wants to leverage Customer Decision Hub capabilities to present relevant offers to qualified customers. As a decisioning consultant, you are responsible for configuring the business requirements with the Next-Best-Action Designer, which involves several tasks. To accomplish these tasks, you might have to use auto-generated decision strategies, create new decision strategies, or edit existing strategies.
In the Answer Area, select the correct execution for each Task.

Answer:

Explanation:

 

NEW QUESTION 28
You are a decisioning consultant responsible for configuring offer prioritization for home loan offers based on the business requirements.
Select each prioritization factor on the left and drag it to the correct condition on the right.

Answer:

Explanation:

 

NEW QUESTION 29
U+ Bank wants to use Pega Customer Decision Hubtm to show the Reward Card offer to the qualified customers on its website. In preparation, the action, the treatment, and the real-time container are already created. As a decisioning consultant, you are now expected to make the remaining configurations in the Next-Best-Action Designer's Channel tab to enable the website to communicate with the Pega Customer Decision Hub.
To achieve this requirement, which two tasks do you perform in the Next-Best-Action Designer's Channel tab?
(Choose Two)

  • A. Map the real-time container to a business structure level
  • B. Add contact policy rules
  • C. Define the starting population
  • D. Enable web channel

Answer: D

 

NEW QUESTION 30
U+ Bank uses a scorecard rule in a decision strategy to compute the mortgage limit for a customer. U+ Bank updated their scorecard to include a new property in the calculation: customer income.
What changes do you need to make in the decision strategy for the updated scorecard to take effect?

  • A. A new proposition filter needs to be configured in the strategy to filter on customer income.
  • B. Add a new Group By component for the mortgage limit calculation.
  • C. Remap the scorecard property in the decision strategy for the change to take effect.
  • D. The score calculation is independent of the strategy and no change is required.

Answer: A

 

NEW QUESTION 31
U+ Bank, a retail bank, uses the always-on outbound approach to send outbound messages on different channels such as email, SMS, and push notifications. There are a variety of action flow patterns in use to meet various business and channel integrations requirements.
Due to technical reasons, the bank wants to temporarily suspend sending outbound messages and instead write the selected customers and action details to a database table for later offline processing.
What is the most efficient way to meet this requirement?

  • A. Bypass action flow processing.
  • B. Add a new Send shape in all the action flows.
  • C. Update the Send shape with Finalization.
  • D. Set up a secondary schedule.

Answer: C

 

NEW QUESTION 32
The U+ Bank marketing department wants to leverage the next-best-action capability of Pega Customer Decision Hubtm on its website to promote new offers to each customer.
Place the events in the sequential order.

Answer:

Explanation:

 

NEW QUESTION 33
U+ Bank has recently started using Pega Customer Decision Hubtm to display the first credit card offer, the Standard card, to every customer who logs in to their website.
Which three tasks do you need to perform to implement this requirement? (Choose Three)

  • A. Define customer engagement polices
  • B. Define customer contact policies
  • C. Create and configure the real-time container
  • D. Create the action and its web treatment
  • E. Set up business structure to Sales/CreditCards

Answer: C,D,E

 

NEW QUESTION 34
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