Prepare Important Exam with User-Experience-Designer Exam Dumps(2022)
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Salesforce User-Experience-Designer Exam Syllabus Topics:
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NEW QUESTION 11
Cloud Kicks (UC) has begun a new project to update its Experience Cloud site. CK know the interface needs improvement and wants its Designer to conduct an independent audit of its current website.
Which activity should the designer perform?
- A. Prototype testing
- B. Card Sorting
- C. Expert Review
- D. Task Analysis
Answer: B
NEW QUESTION 12
Which two consideration should be made when conducting a Consequence Scanning workshop?
Choose 2 answers
- A. Examine a product for potential inclusivity after it has been built
- B. Bring together a cross-function group with varied experiences.
- C. Prioritize marketing opportunities when designing features of a product.
- D. Consider design ramifications to prevent misuse and protect communities.
Answer: A,D
NEW QUESTION 13
Cloud kicks has identified that its users are having difficulty figuring out where to look on a web page due to the number of design elements.
Which three considerations should be made to improve the visual hierarchy of the page?
Choose 3 answers
- A. Grouping proximity and common regions
- B. Proportion, keep all element a similar size
- C. Continuity keep all typeface the same size
- D. Scale using relative size to signal importance
- E. Color and contract, saturation between the elements
Answer: A,D,E
NEW QUESTION 14
Cloud Kicks marketing development representatives need to process incoming leads. Understanding the typical lead to opportunity is essential to the design.
Which three new records would typically be created when they convert a lead?
Choose 3 answers
- A. Activity
- B. Opportunity
- C. Converted Lead
- D. Account
- E. Contact
Answer: B,C,E
NEW QUESTION 15
A UX Designer is creating a custom To-Do List component to replace the standard Salesforce one. Their developer is using a parent-child Lightning Web Component (LWC) structure to build the component, creating a parent component for the list and a single repeated child component for each To-Do Item within the list.
Which two impacts of the LWC's Shadow DOM should be considered when designing or developing the stylesheets for these components?
Choose 2 answers
- A. The CSS styles defined in the parent list component are not shared with the child items.
- B. Any custom shared between the list and child items should be imported from a shared CSS file.
- C. Any needed Saleforce Lightning Design System (SLDS) classes and styles must be imported into both the parent list and child items.
- D. The CSS style defined in the parent list component are inherited by the child items
Answer: A,B
NEW QUESTION 16
A UX Designer is creating a site for delivery within Builder for a customer who has strict requirements is stay focused on out-of-the-box styling and components only.
Which three methods would deliver a branded experience?
Choose 3 answers
- A. Use the theme editor to adjust fonts, text case, colors, and site logo.
- B. Select a footer and configure which social media links to display.
- C. Select a theme and customize content including copy and imagery.
- D. Create flexible layouts for pages with unique background images.
- E. Display custom variations of pages based on user behavior.
Answer: B,D,E
NEW QUESTION 17
Universal Containers (UC) uses a custom lightning component with an Apex class to display shipment information (custom object, private OWD). UC sales managers are complaining about two important points:
* Shipment records that belong to their teams can be seen by other users.
* Shipment amount should be visible only by managers, but sales reps are able to view it.Which two features did the development team miss that is causing the problems?
Choose 2 answers.
- A. Use With Sharing keyword in Apex classes to enforce sharing rules evaluation.
- B. Use isSharable keyword in Apex classes to assure record visibility.
- C. Use isAccessible() method in Apex classes to check field accessibility
- D. Use runAs in test class to enforce user permissions and field-level permissions.
Answer: A,C
NEW QUESTION 18
Cloud Kicks needs functional components that will be used on many pages. The components need to be consistent with the look and feel of Lightning Experience.
What does the Salesforce Lightning Design System (SLDS) provide that will ensure consistency?
- A. JavaScript Frameworks
- B. Experience Lightning Components
- C. Custom Lightning components
- D. Component Blueprints
Answer: B
NEW QUESTION 19
A UX Designer has been asked to improve Salesforce adoption among sales representatives at Cloud Kicks. After conducting stakeholder and user interviews, the designer finds there is no clear, consistent sales process.
What should the designer do next?
- A. Log the findings and move forward with presenting possible solutions.
- B. Recommend Field Level Validation to ensure users are entering the correct data.
- C. Conduct a workshop with stakeholders to align on the current state and build consensus.
- D. Tell the customer they need to improve operations before any work can be done.
Answer: C
NEW QUESTION 20
A Ux designer has been asked to improve salesforce adoption among sales representatives at cloud kicks after conducting stakeholder and user interviews the designers finds there is no clear consistent sale process What should the designer do next
- A. Tell the customer they need to improve operations before anywork can be done
- B. conduct a workshop with stakeholders to align on correct state and build consenses
- C. lock the findings and move forward with presenting possible solutions
- D. recommend field level validation to ensure users are entering the correct data
Answer: B
NEW QUESTION 21
Users from a small group within a Sales team have complained about an object that is often used only by team that has not been added to their Lightning app. Due to the small volume of users, the administrator is not considering creating a new app for them.
Which two Salesforce feature should be suggested to improve the end-user experience?
Choose 2 answers
- A. Favorite the often-used object.
- B. Personalize the navigation bar.
- C. Add the object's related list to the Home page.
- D. Create a custom component on a Dashboard.
Answer: B,D
NEW QUESTION 22
A UX Designer has been asked to improve Salesforce adoption among sales representatives at Cloud Kicks.
After conducting stakeholder and user interviews, the designer finds there is no clear, consistent sales process.
What should the designer do next?
- A. Log the findings and move forward with presenting possible solutions.
- B. Recommend Field Level Validation to ensure users are entering the correct data.
- C. Conduct a workshop with stakeholders to align on the current state and build consensus.
- D. Tell the customer they need to improve operations before any work can be done.
Answer: C
NEW QUESTION 23
What are Salesforce core design principles when making design decisions?
- A. Emphasis, Alignment. Consistency, Beauty
- B. Clarity, Efficiency, Consistency, Beauty
- C. Emphasis, Efficiency, Repetition, Proportion
- D. Clarity, Efficiency, Balance, Proportion
Answer: B
NEW QUESTION 24
Cloud Kicks' Sales team needs in-App Guidance for key functions and processes so they can maximum their time.
In which three ways should a UX Designer customize the Salesforce Help Menu to meet this request/ Choose 3 answers
- A. Create a just-in-time pop-up content based on new feature rollouts.
- B. Add links to printable tipsheets or training videos.
- C. Provide the user with a site map of all the content.
- D. Provide access to specific Trailhead or MyTrailhead content.
- E. Add links to a company dictionary or glossary of key terms.
Answer: A,C,E
NEW QUESTION 25
Which visual design elements should be used in corporate style and branding guidelines?
- A. Typography. Color, Imagery
- B. A/B Testing, Heuristics, Dairy Studies
- C. User Stories, Scenario, UX Reviews
- D. Sketching, Wireframes, Storyboards
Answer: A
NEW QUESTION 26
A UX Designer is asked to design a new application built on Salesforce.
What should be their first step?
- A. Become familiar with the Salesforce Lightning Design System (SLDS) component blueprints.
- B. Create branding sets for each audience using Experience Builder.
- C. Design a series of custom web component for the app.
- D. Find and review relevant AppExchange packages.
Answer: A
NEW QUESTION 27
Universal Containers' organization wide-defaults model is private for the Account object. A sales repeats to opportunity records.
Which level of access will the sales rep have to the related account record?
- A. Read/Create/Edit access
- B. No access
- C. Read-only access
- D. Read/Create access
Answer: A
NEW QUESTION 28
A UX Designer is in the process of designing a new page layout for a custom object in Salesforce.
How should the designer ensure the best end-user experience?
- A. Include all potentially useful fields.
- B. Mark all fields as required.
- C. Make field labels and API names identical.
- D. Group similar fields using sections.
Answer: D
NEW QUESTION 29
A sales representative needs to quickly see key fields whenever viewing an opportunity.
Which three Salesforce feature would allow fields to be available when they are viewing a record?
Choose 3 answers
- A. Customer Links
- B. Compact Layout
- C. List Views
- D. Tabs
- E. Highlights Panel
Answer: A,C,D
NEW QUESTION 30
A UX Designer is creating a customer support site in Experience Builder that will be internationalized across
12 different countries.
Which two design considerations should be made when planning for this site?
- A. Countries may read text in a different (right to left vs. left to right) and layouts will be to be adjusted.
- B. Country flags used as links to adjust languages provide an ideal way to switch between locales or languages for users.
- C. Colors may have different culture meanings in different countries, changing the intent of UI elements.
- D. Colors may have different contrast rations in some countries and need adjust contrast for proper visibility by users.
Answer: A,C
NEW QUESTION 31
Cloud Kicks wants to drive engagement on its website.
Which two Salesforce features should boost engagement?
Choose 2 answers
- A. Salesforce Connect
- B. Einstain Bots
- C. Automated Invitations
- D. MyTrailhead
Answer: A,D
NEW QUESTION 32
Cloud Kicks wants its Discovery team to help explain the relationships between process steps and business teams.
Which types of process map should they produce?
- A. Cross-Functional Flowchart
- B. Value Stream Map
- C. High-Level Process Map
- D. SIPOC Map
Answer: A
NEW QUESTION 33
Which criteria should the designer consider when selecting users for testing?
- A. Traits dissimilar to customer personas
- B. Traits similar to friends and family
- C. Traits similar to customer personas
- D. traits of the most common demographic and ability
Answer: C
NEW QUESTION 34
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