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IBM A2070-580 Exam Syllabus Topics:

IBM Assessment: IBM Case Manager V5.0 Sample Questions:

Question 1

What is the recommended way to add a new Work Detail page?

A. Create the new page in Case Manager client and then associate it in Case Builder
B. Create the new page in Case Manager client by duplicating a page and then associate it in Case Builder
C. Add the page in Case Client and customize with new functionality
D. Add the page in Case Builder by duplicating another page

Question 2

Which of the following is NOT a description of IBM Case Manager Builder?

A. Allows business analysts to design and deploy case management solutions
B. Allows business analysts to transfer a solution from the development domain to a second development or production domain
C. Allows business analysts to build case management solutions
D. It is based on Dojo technology

Question 3

When a solution is deployed for the first time in a development environment, three spaces Solution space, Case pages space and Step pages space are created in the mashup environment. Which two statements are correct? (Choose two)

A. Case pages space and Step pages space are hidden spaces
B. Case workers process cases through Solution spaces
C. Everyone can modify the three spaces by adding, deleting or changing the existing pages
D. You can add and register new pages in Solution space, Case pages space and Step pages space
E. Everyone can change the security settings for these spaces

Question 4

Which insurance company's business scenario or challenge is a prime candidate for IBM Case Manager?

A. A customer requests a new home content policy to be added to existing policies. Content descriptions, estimations, deductible options are evaluated
B. A customer requests a last name change. This means a pre-determined list of systems containing account information need to be updated with the new last
C. A customer requests written details of the policy and additional product descriptions
D. A customer requests an address change as well as a billing cycle change. The customer wants to transition from bi-annual billing to monthly billing

Question 5

What is the easiest way to perform data interchange with another system?

A. Create integration via the Case REST API
B. Use the P8 Business Process Manager web services integration capabilities
C. Create integration in a Content Engine event script
D. Utilize mashup capabilities to create real time integration

Solutions: