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Avaya 3000.3 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: System Installation and Configuration | - Network and connectivity configuration
|
| Topic 2: SME Communications Solutions Overview | - Avaya Small and Medium Enterprise (SME) portfolio concepts
|
| Topic 3: Maintenance and Troubleshooting | - Fault resolution
|
| Topic 4: System Features and Services | - Telephony features
|
Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:
1. A client has an office with 40 real estate agents sharing twenty 9600 series IP telephones. A 20 - channel SIP trunk on a dedicated 2 MB connection will be used. The LAN has a 5MB VLAN with QoS to support the VolP traffic. The customer wants the highest voice quality while keeping Voice Compression Module (VCM) resource use at a minimum. Which codecs should be used for the SIP trunk and IP telephones to meet the client requirements?
A) G.711 for the SIP trunk and G.729(a) for the IP telephones
B) G.729(a ) for the SIP trunk and G.729(a) for the IP telephones
C) G.711 for the SIP trunk and G.711 for the IP telephones
D) G.729(a) for the SIP trunk and G.711 for the IP telephones
2. A customer wants to implement the Avaya IP Office solution. They have five analog lines and would like implement a basic four-port voicemail with an Auto Attendant. They would like to use one-X Portal for five users. What is the minimum number of servers they will need to accomplish this?
A) 2
B) 3
C) 4
D) 1
3. For an IP500v2 to support third-party call accounting software, which two setting must be set in the IP Office to get the application to work? (Choose two.)
A) Set CDR.
B) Set SMDR.
C) Install Delta Server.
D) Set IP address of call accounting software.
4. An IP 406v2 has been upgraded to the latest release (6.0+). The customer wants to test a 9600 series telephone, however the telephone powers-up but will not register to IP Office. What is causing the issue?
A) The telephone MAC address must registered in IP Office.
B) The telephone requires an IP 500 control unit.
C) The telephone must be changed from SIP to H.323.
D) The telephone firmware requires an upgrade.
5. Which hunt group supports Forward Hunt Group Calls?
A) Collective
B) Longest Waiting
C) Sequential
D) Collective Call Waiting
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: D | Question # 3 Answer: B,D | Question # 4 Answer: B | Question # 5 Answer: C |




