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Salesforce AP-203 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Delivery | 16% | - Implementation
|
| Planning and Design | 60% | - Product Catalog Design
|
| Discovery | 24% | - Requirements Analysis
|
Salesforce Communications Cloud Accredited Professional Sample Questions:
UT have finalized a design for launching sales & self-service channels to enhance user experience. Which two out of box capabilities should UT should use to support customers through multiple channels.
- A. Cart Based API using Omni Out
- B. Digital Commerce API
- C. Custom API via lightening Out
- D. Digital commerce SDK
Correct Answer: B,D 🗳️
Acme technology is an internet service provider that has 20 distinct download and 10 upload speeds, unique billing code must be sent to billing system during fulfillment.
Which two actions should a consultant recommend for modeling the technical product catalog and decomposition relationship?
- A. Create a single CFS specifications and map the upload and download speeds. Retrieve the fulfillment details from the calculation matrix market using the integration procedure invoked by an auto task
- B. Create a single CFS specifications and map the upload and download speeds. Retrieve the fulfillment details from the calculation matrix using a custom auto task
- C. Create a technical product catalog which maps 1:1 to the billing model. Use the out of the box tool to create product and generate billing code. Use unconditional decomposition relationships to select the correct technical product
- D. Create Multiple CFS specification where the billing code attribute is defined. Use attribute based decomposition relationship to map the various upload/download speeds to the billing code attribute
Correct Answer: B,D 🗳️
An ABC telecom customer ordered an internet bundle along with router in their first order. At later date, the customer ordered another internet bundle. Their existing router supports all services. What should be the scope of technical product so that the decomposition process generates fulfillment request lines (FRL) based on the exiting inventory item?
- A. Order Item Scope
- B. Downstream Order Item Scope
- C. Account Scope
- D. Top Order Item Scope
Correct Answer: C 🗳️
United Telecom has completed the high level design (HLD) phase and has information about the objects involved, data volumes, and file requirements, which three steps should a consultant take to assess the storage need on communication cloud.
- A. Analyze the storage usage of the existing legacy system
- B. Analyze an external data storage system for more cost effective data storage
- C. Calculate the file and data storage required based on required data volume and file attachment requirements.
- D. Identify the storage needs between data storage and file storage.
- E. Access the archiving strategy and determine how storage will be cleared though archiving.
Correct Answer: A,C,E 🗳️
UC rolling out products to the market in multiple go live iterations. Top offer sold is mobile followed by TV, during discovery phase it was identified that regardless of the top offer sold. Same activity of sending out a notification email to the account.
Which two ways consultant model the orchestration to make it reusable, have the least amount of time to go live and require minimal maintenance over time?
- A. Create a decomposition relationship for each product offer to a CFS specific for the notification email orchestration plan with a scenario on the CFS
- B. Create an orchestration plan and define a scenario for each top product offer
- C. Use product class to decompose each top offer to a CFS specific for the notification email orchestration plan with a scenario on the CFS
- D. Create a product class and assign it to all top level offers, create orchestration plan with a scenario on a product
Correct Answer: C,D 🗳️
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