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IBM ICS Social Software Sales Mastery Test v2 Sample Questions:

1. Which product line represents the front-end and people-focused area of IBM's Social Business platform?

A) IBM eCommerce
B) IBM WebSphere
C) IBM Collaboration Solutions
D) IBM Cognos

2. Which feature of IBM Sametime can be easily translated into quick return on investment for your customers?

A) Support for key video and audio codecs
B) Ability to integrate with Microsoft products
C) Reduce travel costs due to meetings and reduced phone line charges from telephony
D) Color-coded status indicators

3. What is one of IBM's key differentiators when it comes to delivering a Social Business solution?

A) We offer a single, rigid stack that needs to be installed as a single, inflexible solution
B) We offer only cloud-based solutions
C) We offer Facebook log-in credentials
D) We offer a flexible Social Business platform where customers can pick and choose what they need according to their business model

4. What is the capability called that allows a user to upload documents to their own file-store in IBM Connections?

A) Folders
B) Files
C) Forms
D) Docs

5. To a customer, what main value does an IBM Business Partner bring to an IBM Connections implementation?

A) They can provide discounted sales quotes
B) They can provide legacy systems expertise
C) They provide installation, integration, and trusted consulting to ensure the success of the project
D) They can provide impressive presentations

Solutions: