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- Choose valid study materials
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- Know the exam content and details
When you know what the exam will evaluate, you are better equipped to choose the right resources to prepare for it. You should go through the official webpage and read the exam policies and descriptions before starting your preparation. You should also go over the topics in detail to understand the areas that will be tested. Moreover, it is advisable that you familiarize yourself with the exam policies, namely the exam process, the possibility of cancellation or reschedule.
- Develop time management skills
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Microsoft MS-900: Content Overview
The Microsoft MS-900 exam measures the candidates’ abilities to adopt Cloud services. Thus, you will learn about Cloud concepts, core services, and concepts related to Microsoft 365, security, privacy, compliance, and trust. You will also gain knowledge of pricing and support for Microsoft 365. All the skills covered in this certification test are united into four domains. They are as follows:
- Describing Core Microsoft 365 Services and Principles (30-35%)
Within this objective, the examinees should know how to determine key Microsoft 365 capacitates, such as security and compliance; productivity and teamwork; business management; explaining the capacities of the Microsoft 365 user portal as well as the Microsoft 365 Admin center. The domain also covers their skills in explaining options for supporting and deploying Windows and Office, in particular, describing Windows-as-a-Service deployment and release models; describing Windows Virtual Desktop capacities and WVD use cases; determining Office 365 ProPlus servicing methods and deployment.
Additionally, the candidates should demonstrate expertise in describing analytics capacities in Microsoft 365 (including describing MyAnalytics and Workplace Analytics capacities; describing the reports within the Microsoft 365 Admin center as well as alternative admin centers) and describing Microsoft 365 collaboration solutions (including explaining how collaboration solutions within Microsoft 365 can improve organizational and personal productivity; explaining the capacities for expanding Microsoft Teams and Office using Power Platform and third-party apps and services).
- Describing Cloud concepts (10-15%)
This topic area covers one’s competency in explaining various Cloud service types, including describing PaaS, IaaS, offerings, applying Dynamics 365 and Microsoft Azure to the Microsoft ecosystem; explaining Cloud-based productivity solutions.
Moreover, the applicants should demonstrate that they are able to explain the advantages and considerations of utilizing a Cloud service as opposed to on-premises services. This includes explaining hybrid, private, and scenarios; defining scenarios when the Cloud-based service usage is more profitable in comparison with on-premises services; comparing Cloud-based service costs with on-premises ones; defining those factors that move enterprises to Cloud.
- Describing Microsoft 365 Pricing and Support (20-25%)
This area requires your skills in comparing and predicting pricing. This includes describing the Cloud Solution Provider pricing model; describing available bill management and billing options such as billing periodicity and payment methods; optimizing costs on the basis of licensing options.
The topic also entails the learners’ ability to determine licensing options within Microsoft 365 (explaining the existing management and licensing Microsoft 365 options; explaining additional capacities when a client buys Azure AD Basic, Azure Active Directory P1, or Azure Active Directory P2) and explaining the service lifecycle within Microsoft 365 (explaining public, private preview, General Availability options; explaining the correspondence between lifecycle pricing and options; explaining usage cases for the Microsoft 365 Roadmap portal).
Finally, the test takers should demonstrate that they are capable of explaining Microsoft 365 services support offerings, including explaining how to design a Microsoft 365 services support request; explaining service level agreements principles, usage cases for SLAs, roles, SLA tiers, and responsibilities; explaining service health condition with the help of the Microsoft 365 dashboard; explaining how enterprises can operate with Microsoft with the help of UserVoice.
- Explaining Privacy, Security, Compliance, and Trust in Microsoft 365 (30-35%)
In the framework of this subject, the students need to have the skills in explaining Microsoft 365 zero-trust security principles, including determining the core elements that are to be preserved within on-premises and Cloud infrastructure of the enterprise; explaining core security protection pillars, such as network, identity, devices, and documents.
Moreover, the individuals have to prove that they are conversant with explaining unified endpoint management principles (in particular, explaining application and device management; explaining Microsoft Endpoint Manager value, etc.); describing access and identity management principles (in particular, explaining principles of on-premises, hybrid and Cloud identity; explaining the function of multi-factor authentication, explaining the function of conditional access); describing Threat Protection within Microsoft 365 (in particular, determining how Microsoft 365 services respond to the most frequent current threats; explaining Cloud App Security principles).
Reference: https://www.microsoft.com/en-us/learning/exam-ms-900.aspx
Exam Topics in Details
- Core Microsoft 365 Concepts and Services
Identifying the core capabilities of Microsoft 365 is the start of this topic. To learn are concepts of teamwork and productivity such as online meetings, IM & chat, email & calendaring, apps for office productivity, storing and sharing files, etc. It's followed by business management concepts like simplified management, the automation of business process, extensibility, systems for phone and business voice, work management, customer scheduling, and tracking as well as reporting of mileage, among others. The next concept concerns security & compliance and breaks into IAM, governance, and protection of information, threat protection, insider management of risk, security & compliance management, etc. Finally, the focus is on describing the potentiality of the admin center for Microsoft 365 as well as its user portal. The part concerning options used in deploying and buttressing Windows as well as Office is another one. Under it are issues like models for deploying and releasing targeting Windows-as-a-Service (WaaS), the potentialities of WVD (Windows Virtual Desktop), and identifying methods for deploying and servicing Office 365 ProPlus. Analytics potentialities availed by Microsoft 365 is also another domain for study. This is further broken into Workplace Analytics & MyAnalytics capabilities and the reports found in the admin center for Microsoft 365 as well as other admin centers. The last chunk concerns collaboration solutions for Microsoft 365. It includes the place of collaboration solutions in individual and organizational productivity and using Power Platform to extend the capabilities of Office as well as Microsoft Teams.
- Pricing and Support Options for Microsoft 365
To master this topic well, you will begin with concepts associated with planning, predicting, and comparing pricing. Here, covered is understanding of things like CSP (Cloud Solution Provider) pricing model meant for Windows as well as services for Microsoft cloud, options like payment methods and bill frequency for billing and its management, and managing costs while considering licensing options. You then move to issues of these licensing options and service lifecycle that Microsoft 365 avails and support offerings targeting the services of Microsoft 365.
- Trust, Privacy, Compliance, and Security in Microsoft 365
Test MS-900 considers it vital for you to know the issues of trust, compliance, privacy, and security. Thus, you will first learn about security principles of zero trust including key components of an organization's on-premise and cloud infrastructure to be protected and key protection security pillars such as identity, network, devices, and documents. The next step will be to learn concepts for managing endpoints and includes device and app management, Bring Your Own Device (BYOD), and endpoint manager for Microsoft called MEM. This is succeeded by concepts of managing access and identity, threat protection, a portal for service trust, compliance manager, and security center. To finalize, you will have to exhaust concepts touching governance solutions and information protection.
- Cloud Concepts
In MS-900 exam, the Cloud Concepts topic includes describing the various available cloud services with a focus on the Microsoft PaaS and IaaS, Dynamics 365 & Microsoft 365 and how they fit into the Microsoft ecosystem, and cloud-based solutions for productivity. It as well goes into the advantages and considerations of utilizing a cloud service rather than the on-premise one. In this case, you will explore scenarios like private, public, and hybrid, identify cases where cloud-based solutions are more beneficial when compared with on-premise, and factors that push companies to migrate to the cloud.
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Microsoft MS-900: Ideal Candidates
This exam is intended for those specialists who are seeking to validate their fundamental knowledge of the considerations and advantages of adopting Cloud services in general as well as the Software as a Service Cloud model. The potential candidates should have competency in the available options and advantages achieved by applying Microsoft 365 Cloud services.
Microsoft MS-900 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Describe core Microsoft 365 services and concepts | 30-35% | - Describe collaboration in Microsoft 365
|
| Describe Microsoft 365 pricing and support | 20-25% | - Describe migration and deployment options
|
| Explain security, compliance, privacy, and trust in Microsoft 365 | 30-35% | - Describe security principles in Microsoft 365
|
| Describe cloud concepts | 10-15% | - Describe the benefits and considerations of using cloud services
|
Microsoft 365 Fundamentals Sample Questions:
A company uses Microsoft 365.
The company needs to remotely encrypt devices.
You need to identify which solution meets the requirement.
Which solution should you choose?
- A. Sensitivity labels
- B. Retention labels
- C. Azure Information Protection scanner
- D. Microsoft Intune
Correct Answer: D 🗳️
Instructions: For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Correct Answer:


Acompany is evaluating solutions to improve their customer service capabilities.
When customers call the company. they should be directly routed to the appropriate customer service person You need to recommend solutions for the company's requirements.
Which solutions should you recommend? TO answer, select the appropriate options in the answer area.
Correct Answer:


For each of the following statements, select Yes if the statement is true. Otherwise,select No.
NOTE:Each correct selection is worth one point.
Correct Answer:


A company is moving to Microsoft Azure. Some applications cannot be moved.
You need to identity which application will remain in a hybrid environment after the migration.
Which applications will remain in a hybrid environment?
- A. applications that manage sensitive information
- B. a new server that runs several line-of business applications
- C. applications that use a USB token device to control access
- D. legacy applications that use a message based interlace
Correct Answer: A 🗳️
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