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Oracle 1Z0-1034-21 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Integration APIs | 25% | - Authentication and Security - Connect REST API - Connect for PHP - Connect Web Services for SOAP |
| Topic 2: Deployment & Troubleshooting | 5% | - Logging and Debugging - Performance Optimization - Deployment Process |
| Topic 3: Agent Desktop & Console Extensions | 15% | - Desktop Add-ins using .NET - Console Customization - Agent Scripting and Workflows |
| Topic 4: Customer Portal Customization | 35% | - Portal Framework and Deployment - Custom Widget Development - Standard and Syndicated Widgets - Models, Controllers and JavaScript - Look and Feel Customization |
| Topic 5: Oracle B2C Service Architecture & Data Model | 20% | - Custom Objects and Fields - Data Access and Security Model - Connect Common Object Model (CCOM) - RightNow Object Query Language (ROQL) |
Oracle B2C Service Integration and Development 2021 Implementation Essentials Sample Questions:
1. In a Agent Desktop Add-In, which is the correct syntax to get the contact record of the current contact worksoace?
A)
B)
C)
D)
E)
A) Option C
B) Option D
C) Option E
D) Option B
E) Option A
2. Your client is launching Customer Portal as an internal knowledge base, which is available to the client's staff only while on the client network. Note that chat is not enabled.
Which setting should be set to prevent access to Customer Portal pages from outside the network?
A) SEC_VALID_ADMIN_HOSTS
B) SEC_V2LLID_jrNTEG_HOSTS
C) SEC_VALID_USER__AGENT
D) SEC_VALID__ENDDSER_HOSTS
E) SEC_INVALID_USER_AGENT
3. Which three are functions of Object Designer?
A) ability to create custom fields
B) ability to configure business rules for custom objects
C) ability to import data
D) ability to create menu-only objects
E) ability to create system attributes
F) ability to create custom objects
4. What two benefits are gained by using Message Bases to control page content in Customer Portal?
A) quicker site copies to different interfaces
B) Automatic Language Translation!
C) less configuration
D) quicker initial page setup
E) one point of change for page content changes
5. Your site has a custom object deployed under a package named ProductRegistration and the object is named RegisteredProduct.You are trying to create a new entry in the RegisteredProduct object from a custom model using ConnectPHP.
Identify the correct code that will create the new entry in the RegisteredProduct object.
A)
B)
C)
D)
A) Option C
B) Option D
C) Option B
D) Option A
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: A,B,E | Question # 4 Answer: A,B | Question # 5 Answer: C |




