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HP HP2-I73 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: HP Mobile and Self-Service Solutions | 20-25% | - Self-service kiosks and check-in solutions - Mobile POS and handheld devices - Integration with back-end systems |
| Topic 2: HP Point of Sale (POS) Solutions | 25-30% | - POS system integration and deployment - HP POS hardware solutions (ElitePOS, rp series) - Customer use cases and ROI scenarios |
| Topic 3: Sales Strategy and Customer Engagement | 15-20% | - Proposal development and closing techniques - HP solution positioning and competitive differentiation - Identifying customer needs and pain points |
| Topic 4: HP Retail and Hospitality Solutions Overview | 15-20% | - HP portfolio introduction for retail and hospitality - Industry trends and challenges in retail/hospitality - Value proposition of HP solutions |
| Topic 5: HP Infrastructure and Software Solutions | 15-20% | - Software and management solutions - HP hardware infrastructure (servers, storage) - Security features and compliance |
HP Selling HP Retail and Hospitality Solutions 2024 Sample Questions:
Question 1
Where would you find information about the HP Retail & Hospitality Solutions specialization?
A. HP Sales Hub
B. HP Partner Portal
C. HP Product Catalog
D. HP Asset Hub
Question 2
Which type of retail peripherals does HP offer?
A. Keyboards, displays, cash drawers, receipt printers, and barcode scanners
B. Cash drawers, receipt printers, and barcode scanners and displays
C. Cash drawers, receipt printers, and barcode scanners
D. Receipt printers, and barcode scanners and displays
Question 3
Which products use the HP Engage Go Dock? (Select two.)
A. HP Engage Flex Pro
B. HP Engage Flex Pro C
C. HP Engage Go 10
D. HP Engage Go 13.5
Question 4
A customer is looking for a POS system that has the ability to recover the image automatically over the network in case of a cyber-attack or image corruption. Which HP security solution would you recommend?
A. HP Sure Recover
B. HP Image Assistant
C. HP Sure Start
D. HP Anyware
Solutions:
| Question 1 Answer: B | Question 2 Answer: A | Question 3 Answer: C,D | Question 4 Answer: A |
Steward 
Bancroft 
Jared 
Harley 
Toby 
Meredith 
Eileen 
Veronica 
Gill 
Horace 
Saxon 
Marguerite 
Odelia 
