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Reference: https://www.exin.com/JP/ja/exams/&exam=itil%C2%AE-v3-intermediate:-service-offerings-and-agreements

More qualifications that candidates for such a test are to have include:

• Experience operating in the capacity of service management within a surrounding belonging to a service provider and being concerned with at least any one of the management processes in addition to activities below:
  • Management of service portfolio;
  • Demand management;
  • IT services financial management;
  • Supplier management;
  • Management of catalogue services;
  • Management of service levels;
  • Management of business relationships.
• Demonstrating that they are familiar with the terminology associated with IT and are aware of the strong recommendation of SOA as a concept within one’s business surrounding;

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Still, for the ITILSC-SOA exam, there are more demands that you as a taker have to meet:

• Two to four years of experience working within ITSM is a strong recommendation;
• 12 hours and more taking personal study through exploring the syllabus in addition to essential fields within the key guidance for ITIL Service Strategy as well as ITIL Service Design in readiness for the official test, and more particularly, Chapter 2 dealing with service management as a practice.
• Being a holder of the certificate for the ITIL Foundation or an appropriate earlier version as well as bridging qualifications;
• 30 hours or more of training, which does not include breaks and carried out with an approved training provider or an approved e-learning scheme;

The ITIL ITILSC-SOA exam is a module that signifies practically applying SOA practices for the sake of ensuring the enabling of portfolio, service catalogue, service level, supplier, financial, and demand management. This test is in the stream of ITIL Service Capability and is composed of content for guiding specialists on best practices. The intention of SOA is to offer a helping hand to companies and individuals to get a profound awareness of the stages associated with the lifecycle concerning ITIL. They include service strategy, service transition, service design, service operation as well as CSI (Continual Service Improvement).

EXIN ITILSC-SOA Exam Syllabus Topics: