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SAP C_C4HCX Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| The Intelligent Enterprise | <=10% | - SAP Business Suite Strategy - Understanding SAP's End-to-End Business Processes |
| SAP Customer Data Solutions | 11-20% | - Customer Data Platform (Unification and Segmentation) - Customer Data Cloud (Identity and Consent) |
| SAP Integration Suite | 11-20% | - API Management - Cloud Integration capabilities - Integration strategy and architecture - Open Connectors |
| SAP Sales Cloud and SAP Service Cloud | 11-20% | - Service ticket workflows - Sales process configuration - Integration with back-end systems |
| Extensibility in SAP CX Solutions | 11-20% | - Side-by-side extensibility using SAP BTP - In-app extensibility - Low-code/No-code development (SAP Build) |
| SAP Emarsys Customer Engagement and SAP Marketing Cloud | <=10% | - Campaign management - Customer segmentation - Marketing automation strategies |
| SAP Commerce Cloud | 11-20% | - Storefront and catalog management - Order management - Commerce solution architecture |
| Managing Clean Core | <=10% | - Evaluating for clean core principles - Applying clean core methodology to SAP CX solutions |
SAP Certified - Solution Architect - SAP Customer Experience Sample Questions:
What can be maintained and customized for a Lead in SAP Sales Cloud?
- A. Temperature and Origin
- B. Status and Qualification
- C. Qualification and Temperature
- D. Status and Origin
Correct Answer: B 🗳️
What can you do with SAP Event Mesh?
Note: There are 2 correct answers to this question.
- A. Integrate and extend SAP back ends and business applications inside and beyond the SAP ecosystem.
- B. Enable synchronous point-to-point integration.
- C. Increase flexibility and scalability with the loose coupling provided.
- D. Run prepackaged integration flows for A2A communication.
Correct Answer: A,C 🗳️
You are performing the Assess Your Integration Strategy step of the SAP Integration Solution Advisory Methodology. Which of the following activities are included?
Note: There are 2 correct answers to this question.
- A. Map integration technologies.
- B. Complete the SAP Integration Solution Advisory Methodology template.
- C. Scope the integration domains.
- D. Scope the integration use case patterns.
Correct Answer: C,D 🗳️
Where can an end user subscribe/unsubscribe from newsletters or notifications as a self-service?
- A. Preference center
- B. Full registration screen
- C. Login screen
- D. Lite registration screen
Correct Answer: A 🗳️
Which of the following are guiding principles of SAP Master Data Integration?
Note: There are 2 correct answers to this question.
- A. Improve trust level of master data
- B. Central integration point for master data
- C. Out of the box integrations provided to cloud solutions from SAP
- D. Ensure high quality of master data across all applications
Correct Answer: A,D 🗳️
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