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HP Selling HP Business Service Management Solutions Sample Questions:

1. Which functional solution from HP BSM provides the capability to capture and measure metrics about users' performance and experience with a business service?

A) Application Performance Management
B) Infrastructure Management
C) Operations Bridge
D) Operations Intelligence/Analytics

2. Which definition most accurately describes the Operations Bridge IT process improvement known as "Team"?

A) HP Sales and Pre-Sales working together to close a deal
B) understanding the relationship between customer IT management personas
C) co-operative working across diverse customer IT management groups
D) enhancing the HP sales and customer IT management relationship

3. With which persona should a salesperson discuss diagnosing the downtime of mission critical applications?

A) director of mobile applications
B) director of distributed systems
C) director of service management
D) director of performance testing

4. Which Infrastructure Management tool provides a consolidated user interface for viewing overall network measurements and metrics?

A) Network Node Manager i
B) Storage Essentials
C) Site Scope
D) Network Automation

5. Which additional personas are key influencers on a potential infrastructure management solution sale with the director of operations? (Select three.)

A) LOB manager for application support
B) security analyst
C) QA test director
D) HVP of applications
E) Windows administration manager
F) database administrator

Solutions: