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HP HP2-B120 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Value of Printing System | 29% | |
| Topic 2: HP Partner/Channel Offers and Market Dynamics | 12% | |
| Topic 3: Contractual Cartridge, Partner Status and Contract Upload ICCP | 11% | |
| Topic 4: Pricing Tool of HP cMPS and Cost per Page (CPR) | 12% | |
| Topic 5: HP cMPS Program and HP Channel MPS Program | 32% | |
| Topic 6: Controls and Audit | 4% |
HP Selling HP EMEA cMPS Sample Questions:
After learning about thecustomer's business and market,what is the next step in the MP imaging and printing sales process?
- A. Qualify the customer's ability to buy
- B. Discuss features and benefits of theproduct you are trying to sell
- C. Bring up promotions, discounts, and service contracts
- D. Assessthe customer's work environment
Who is responsible for the Help Desk support withacMPS contract?
- A. Channel Managed Print Services partner
- B. Customer
- C. Specialized Service Company
- D. HP
What is a benefit of the Supplies Contract Reseller Program (SCRP)?
- A. The SCRP ID allows for multi-country HP supplies support
- B. A toolkit including device discovery and monitoring software is provided
- C. Access to both hardware and HP supplies up-front discount is available.
- D. HP supports pricing for the cMPS contracts for supplies and distributors
Explanation: Only visible for DumpsQuestion members. You can sign-up / login (it's free).
Which security feature is included with the HP Universal Print Driver?
- A. Print job encryption
- B. Group security policies
- C. Settings to close unused ports
- D. Settings for control panel access controls
Explanation: Only visible for DumpsQuestion members. You can sign-up / login (it's free).
Which benefits do Channel Managed Print Services resellers receive as part of the program? (Select two.)
- A. A list of customers to whom they can sell
- B. Access to dedicated project management support
- C. Dedicated SRCP code for special pricing on specific HP Supplies
- D. A hardware box full of tools for technicians
- E. A USB stick with an automatic assessment tool developed by HP
- F. Access to the Channel Managed Print Services pricing tool
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